Frequently Asked Questions
Everything you need to know about shopping at ElectricShop
What is the standard shipping time for electronic devices?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available for 1-2 day delivery within the continental US.
Do your products come with a manufacturer warranty?
Yes, all electronics sold on ElectricShop are 100% authentic and come with a full manufacturer warranty. We also offer extended protection plans for additional peace of mind.
What is your return policy for opened electronics?
You can return most items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.
Are the products sold on ElectricShop brand new?
Absolutely. We only sell factory-sealed, brand-new products. If we ever offer 'Open Box' or 'Refurbished' items, they will be clearly labeled in the product title and description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Affirm for high-value purchases.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment in real-time.